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Account suspensions: A transparent alternative to shadowbans


Today we’re rolling out a new type of account restriction called suspensions. Suspensions will replace shadowbans for the vast majority of real humans and increase transparency when handling users who violate Reddit’s content policy.

How it works

  • Suspensions can only be applied to accounts by the Reddit admins (not moderators).
  • Suspended accounts will always receive a notification about the suspension including reason and the duration:
  • Suspended users can reply to the notification PM to appeal their suspension
  • Suspensions can be temporary or permanent, depending on the severity of infraction and the user’s previous infractions.

What it does to an account

Suspended users effectively have their account put into read-only mode. The primary actions they will not be able to perform are:

  • Voting
  • Submitting posts
  • Commenting
  • Sending private messages

Moderators who have been suspended will not be able to perform any mod actions or access modmail while the suspension is in effect.

You can see the full list of forbidden actions for suspended users here.

Users in both temporary and permanent suspensions will always be able to delete/edit their posts and comments as usual.

Users browsing on a desktop version of the site will see a pop-up notice or notification page anytime they try and perform an action they are forbidden from doing. App users will receive an error depending on how each app developer chooses to indicate the status of suspended accounts.

User pages

Why this is a good thing

Our current form of account restriction, the shadowban, is great for dealing with bots/spam rings but woefully inadequate for real human beings. We think suspensions are a vast improvement.

  • Suspensions inform people when they’ve broken the rules. While this seems like a no-brainer, this helps so we can identify the specific behavior that caused the suspension.
  • Users are given a chance to correct their behavior. We’re all human and we all make mistakes. Reddit believes in the goodness of people. We think most people won’t intentionally continue to violate a rule after being notified.
  • Suspensions can vary in length depending on the severity of the infraction and user’s history. This allows flexibility when applying suspensions. Different types of infraction can have different responses.
  • Increased transparency. We want to be upfront about suspending user accounts to both the user being suspended and other users (where appropriate).

I’ll be answering questions in the comments along with community team members u/krispykrackers, u/redtaboo, u/sporkicide and u/sodypop.

View Reddit by powerlanguageSource

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